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FAQ

1. How can I unsubscribe from Pornitube?

There are 3 ways to stop the service:
1: Via text/sms: You can opt-out at any time by sending 'STOP' to 40476. You will be unsubscribed immediately.
2: Via e-mail: You can send an e-mail containing the phone number that needs to be unsubscribed to za@pornitube.mobi.
3: Via telephone help line: customers can call the live help line number 011-218 5618

2. How can I sign up for Pornitube?

When your surfing the internet you might come across one of the Pornitube promotions, After filling in your mobile phone number or clicking on Subscribe, you will receive a free confirmation message. The moment you confirm this confirmation message, you are subscribed to the service

3. What do I pay for the service?

When you are subscribed to Pornitube you will be charged R50 per week.

4. I did not know this was a subscription service?

On the website it clearly states that this concerns a subscription service. Furthermore, after subscribing the customer receives a free of charge information message stating the costs of the service, frequency, information on how to opt-out and a website address for more information on the service.

5. I did not subscribe to this service, why am I receiving messages?

We do not send any messages to a mobile phone number if the number is not subscribed to one of our services. Maybe you do not remember sending the message. Be careful when lending your mobile phone to people. The subscription is only activated when you have initiated it.

6. My under aged child subscribed to the service?

We understand this is an unpleasant situation. To unsubscribe your child from our service directly, send a text message stating 'STOP' to 40476. For other methods of unsubscription, see question 1.

Is your question not listed in the FAQ?


For all other questions: please send an email with your query to za@pornitube.mobi (don't forget to mention your mobile number in the email).

Contact

For questions and/or problems you can contact us at za@pornitube.mobi
Support number 011-218 5618 (local tariff).